THE MINISTRY OF DISSENT
Dossier
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84 / MINISTRY SUPPORT
Order questions, return requests, and shipping issues all report here.
01 / OPEN A SUPPORT FILE
Looking for a custom design or need help with an order? Drop us a line. One of our agents will get back to you when the coast is clear.
support@ministryofdissent.com02 / SHIPPING RECORD
Our apparel is produced to order and shipped by a third-party fulfillment partner from the facility best suited to each order.
All products are printed and shipped from the United States of America. Orders enter production after purchase. Estimated delivery dates shown at checkout include expected production and transit time, but they are estimates rather than guarantees.
You will receive a shipping confirmation with tracking when the carrier accepts your package. Orders containing multiple items may arrive in separate shipments.
Review your shipping address before placing an order. Additional shipping charges may apply when an order must be resent because the address supplied at checkout was incomplete or incorrect.
If tracking stalls, a package arrives damaged, or an order appears lost, open a support file. We will review the carrier record and help determine the proper replacement, reshipment, or refund.
Customers are responsible for any customs duties, taxes, or import fees charged by the destination country. Customs processing can add time beyond the original estimate.
03 / RETURN PROTOCOL
We want you to receive what you ordered in the condition you expected. We also need returned apparel to come back in resellable condition.
Contact us within 30 days of delivery to request a return, exchange, replacement, or refund.
If an item arrives damaged, defective, misprinted, or different from what you ordered, contact us with the order number and a clear photo. Once verified, we will provide a replacement or refund at no cost to you. A physical return may not be required.
Returns for fit, size, color, or a change of mind are accepted when the item is unworn, unwashed, undamaged, and in its original condition. The customer is responsible for return shipping.
Approved refunds are issued to the original payment method after the return is received and inspected. Original shipping charges are not refundable unless the item was damaged, defective, misprinted, or incorrect.
Returns sent without prior approval may not be accepted. Items that are worn, washed, altered, damaged after delivery, or otherwise outside this policy are not eligible for a discretionary return. We reserve the right to limit returns involving suspected fraud or repeated policy abuse, subject to applicable law.